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Chatwoot integration

Receive and reply to customer messages with Chatwoot

Start building Use Chatwoot with your AI
Actions
2
Triggers
1
Auth
Custom auth
License
MIT, open source
Updated
September 2026

About the Chatwoot integration

Add the Chatwoot piece to a flow, connect your account once, and the rest of the builder can read from it and write to it. Because the piece is open source you can run it on our cloud or self-host it, and combine Chatwoot with 760+ other apps in the same flow.

Triggers

Start a flow the moment something happens in Chatwoot

Each trigger below can start a flow on its own, either instantly or on a schedule.

  • New Incoming Message

    Triggers when a contact sends a new message in a Chatwoot conversation

Actions

Everything Activepieces can do in Chatwoot

Drop any of these into a flow and fill in the fields. No code is required.

  • Send Message

    Send a message reply to a Chatwoot conversation

    3 fields

  • Custom API Call

    Make a custom API call to a specific endpoint

    10 fields

Use Chatwoot in a flow

Connect Chatwoot once and every trigger and action above is yours to drop into the builder, alongside 760+ other apps. Free to start, on our cloud or your own servers.

Build a Chatwoot flowTalk to sales

Chatwoot, answered.

Yes. Activepieces is open source and free to start, and the Chatwoot piece is included on every plan, from the free cloud tier to any self-hosted deployment.

Add the Chatwoot piece to a flow, then authenticate with Custom auth. Once connected, its 1 trigger and 2 actions are available anywhere in the builder.

"New Incoming Message" can start a flow that runs "Send Message", and you can chain Chatwoot together with any of 760+ other apps and AI steps in between.

Yes. Activepieces is fully self-hostable, so you can run the Chatwoot piece on your own infrastructure with your connections and your data staying in your environment.

Yes. Every piece you connect can be exposed over one Activepieces MCP server, so Claude, Cursor, Windsurf or any MCP client can call Chatwoot actions as tools.