How do I connect customer.io?

Add the customer.io piece to a flow, then authenticate with Custom auth. Once connected, its 1 trigger and 3 actions are available anywhere in the builder.

What can I automate with customer.io?

"New Reporting Event" can start a flow that runs "Create Event", and you can chain customer.io together with any of 760+ other apps and AI steps in between.

Can I self-host the customer.io integration?

Yes. Activepieces is fully self-hostable, so you can run the customer.io piece on your own infrastructure with your connections and your data staying in your environment.

Can my AI agent use customer.io as a tool?

Yes. Every piece you connect can be exposed over one Activepieces MCP server, so Claude, Cursor, Windsurf or any MCP client can call customer.io actions as tools.

customer.io integration

Create personalized journeys across all channels with our customer engagement platform.

Start building Use customer.io with your AI

Actions: 3
Triggers: 1
Auth: Custom auth
License: MIT, open source
Updated: September 2026

About the customer.io integration

Add the customer.io piece to a flow, connect your account once, and the rest of the builder can read from it and write to it. Because the piece is open source you can run it on our cloud or self-host it, and combine customer.io with 760+ other apps in the same flow.

Triggers

Start a flow the moment something happens in customer.io

Each trigger below can start a flow on its own, either instantly or on a schedule.

New Reporting Event
Fires on a Customer.io reporting-webhook event (delivered, bounced, clicked, …). Subscribe to only the event types you need, and optionally match a single campaign, action, or recipient domain so unrelated events never start a run.
4 fields

Actions

Everything Activepieces can do in customer.io

Drop any of these into a flow and fill in the fields. No code is required.

Create Event
Create an event in Customer.io
4 fields
Track Custom API Call
CustomerIO Track Custom API Call (track.customer.io)
10 fields
App Custom API Call
CustomerIO App Custom API Call (api.customer.io)
10 fields

Use customer.io in a flow

Connect customer.io once and every trigger and action above is yours to drop into the builder, alongside 760+ other apps. Free to start, on our cloud or your own servers.

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customer.io, answered.

Yes. Activepieces is open source and free to start, and the customer.io piece is included on every plan, from the free cloud tier to any self-hosted deployment.

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