How do I connect Jira Service Management Operations to Claude or Cursor?

Connect Jira Service Management Operations in Activepieces, enable the server under Settings → MCP Server, then paste your server URL into your client config. It authenticates over OAuth on first use.

What can my agent do in Jira Service Management Operations?

It can call 16 tools, including Create Alert, Get Alert, Find Alerts, and chain them with steps in other apps inside the same run.

Is it safe to let an agent call Jira Service Management Operations?

Connections use OAuth2 with limited scopes and are stored under 256-bit encryption, with no API to read them back, so an agent gets scoped access rather than your keys.

Jira Service Management Operations MCP server

Q: Is the Jira Service Management Operations MCP server free?

Yes. Activepieces is open source and free to start, and the MCP server is included on every plan, from the free cloud tier to any self-hosted deployment.

Opsgenie alerts in Jira Service Management: create, acknowledge, close and route on-call alerts, and see who is on call.

Jira Service Management Operations is not a separate install. One Activepieces MCP server exposes it alongside 760+ other apps, behind a single URL.

Start building See the Jira Service Management Operations integration

Tools: 16
Works with: Any MCP client
Auth: Custom auth or Basic auth
License: MIT, open source
Updated: September 2026

About the Jira Service Management Operations MCP server

Connect Jira Service Management Operations once in Activepieces and every action it ships becomes a tool your assistant can call, behind the same server URL as the rest of your apps. Your agent reaches Jira Service Management Operations and 760+ other apps over a single connection, on our cloud or a self-hosted install.

Tools

Jira Service Management Operations tools your AI can run

Once connected, your assistant can call any of these Jira Service Management Operations actions by asking in plain language.

Create Alert
Create a new alert and route it to teams, users or schedules.
16 fields
Get Alert
Get one alert by its ID or alias.
2 fields
Find Alerts
Search alerts with a JSM Operations search query.
5 fields
Acknowledge Alert
Acknowledge an alert so responders know someone is on it.
5 fields
Unacknowledge Alert
Put an acknowledged alert back to open.
2 fields
Close Alert
Close an alert once the problem is resolved.
5 fields
Add Note to Alert
Add a note to an alert.
5 fields
Add Tags to Alert
Add one or more tags to an alert.
3 fields
Remove Tags from Alert
Remove one or more tags from an alert.
3 fields
Assign Alert
Make a user the owner of an alert. Not available on the JSM Free plan.
3 fields
Add Responder to Alert
Add a team, user, schedule or escalation as a responder.
4 fields
Escalate Alert
Escalate an alert to the next level of an escalation policy.
3 fields
Snooze Alert
Pause notifications for an alert until a set time. Not on JSM Free.
3 fields
Update Alert
Change the message, description or priority of an alert.
5 fields
Get Who Is On Call
Get who is on call for a schedule, now or at a given time.
2 fields
Custom API Call
Call any JSM Operations endpoint with this connection.
10 fields

Triggers

Jira Service Management Operations events your agent can watch

These start a run the moment something happens in Jira Service Management Operations, so work gets picked up on its own.

New Alert
Triggers when a new alert is created.
1 field

Give your assistant Jira Service Management Operations

Connect Jira Service Management Operations once and every tool above is callable from Claude, Cursor or any MCP client, behind the same server URL as 760+ other apps. Free to start.

Get your server URL Talk to sales

Jira Service Management Operations MCP, answered.

No. That is the point of it. One Activepieces server exposes Jira Service Management Operations alongside every other piece you connect, so your client keeps a single connection.

More developer tools apps on the same server

Browse all MCP apps

Supabase

The open-source Firebase alternative

Developer Tools22 actions · 1 trigger

GitHub

Developer platform that allows developers to create, store, manage and share their code

Developer Tools19 actions · 14 triggers

Greip

Detect and prevent fraud in your website or app with Greip's Fraud Prevention API. Protect your business from financial losses and gain better insights into your users.

Developer Tools6 actions · 5 triggers