How do I connect Jira Service Management Operations?

Add the Jira Service Management Operations piece to a flow, then authenticate with Custom auth or Basic auth. Once connected, its 1 trigger and 16 actions are available anywhere in the builder.

What can I automate with Jira Service Management Operations?

"New Alert" can start a flow that runs "Create Alert", and you can chain Jira Service Management Operations together with any of 760+ other apps and AI steps in between.

Can I self-host the Jira Service Management Operations integration?

Yes. Activepieces is fully self-hostable, so you can run the Jira Service Management Operations piece on your own infrastructure with your connections and your data staying in your environment.

Can my AI agent use Jira Service Management Operations as a tool?

Yes. Every piece you connect can be exposed over one Activepieces MCP server, so Claude, Cursor, Windsurf or any MCP client can call Jira Service Management Operations actions as tools.

Jira Service Management Operations integration

Opsgenie alerts in Jira Service Management: create, acknowledge, close and route on-call alerts, and see who is on call.

Start building Use Jira Service Management Operations with your AI

Actions: 16
Triggers: 1
Auth: Custom auth or Basic auth
License: MIT, open source
Updated: September 2026

About the Jira Service Management Operations integration

Add the Jira Service Management Operations piece to a flow, connect your account once, and the rest of the builder can read from it and write to it. Because the piece is open source you can run it on our cloud or self-host it, and combine Jira Service Management Operations with 760+ other apps in the same flow.

Triggers

Start a flow the moment something happens in Jira Service Management Operations

Each trigger below can start a flow on its own, either instantly or on a schedule.

New Alert
Triggers when a new alert is created.
1 field

Actions

Everything Activepieces can do in Jira Service Management Operations

Drop any of these into a flow and fill in the fields. No code is required.

Create Alert
Create a new alert and route it to teams, users or schedules.
16 fields
Get Alert
Get one alert by its ID or alias.
2 fields
Find Alerts
Search alerts with a JSM Operations search query.
5 fields
Acknowledge Alert
Acknowledge an alert so responders know someone is on it.
5 fields
Unacknowledge Alert
Put an acknowledged alert back to open.
2 fields
Close Alert
Close an alert once the problem is resolved.
5 fields
Add Note to Alert
Add a note to an alert.
5 fields
Add Tags to Alert
Add one or more tags to an alert.
3 fields
Remove Tags from Alert
Remove one or more tags from an alert.
3 fields
Assign Alert
Make a user the owner of an alert. Not available on the JSM Free plan.
3 fields
Add Responder to Alert
Add a team, user, schedule or escalation as a responder.
4 fields
Escalate Alert
Escalate an alert to the next level of an escalation policy.
3 fields
Snooze Alert
Pause notifications for an alert until a set time. Not on JSM Free.
3 fields
Update Alert
Change the message, description or priority of an alert.
5 fields
Get Who Is On Call
Get who is on call for a schedule, now or at a given time.
2 fields
Custom API Call
Call any JSM Operations endpoint with this connection.
10 fields

Use Jira Service Management Operations in a flow

Connect Jira Service Management Operations once and every trigger and action above is yours to drop into the builder, alongside 760+ other apps. Free to start, on our cloud or your own servers.

Build a Jira Service Management Operations flow Talk to sales

Jira Service Management Operations, answered.

Yes. Activepieces is open source and free to start, and the Jira Service Management Operations piece is included on every plan, from the free cloud tier to any self-hosted deployment.

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