Can Heartbeat and WhatsApp Business talk in both directions?

Yes. Build one flow that starts in Heartbeat and acts in WhatsApp Business, and a second that runs the other way, in the same project.

On our EU cloud in Frankfurt, or self-hosted on your own infrastructure with Docker or Kubernetes. The MIT-licensed core means there is always an exit.

Connect Heartbeat to WhatsApp Business

Move data between Heartbeat and WhatsApp Business the moment it happens. Build the flow visually, or let AI write it for you, then run it on our cloud or your own infrastructure.

Start building Explore Heartbeat Explore WhatsApp Business

Heartbeat triggers: 5
Heartbeat actions: 45
WhatsApp Business triggers: 4
WhatsApp Business actions: 22

Automation ideas

What you can build with Heartbeat and WhatsApp Business

A few flows teams run between Heartbeat and WhatsApp Business. Use one as a starting point, or build your own from scratch.

New Member Joined in Heartbeat creates Send Message in WhatsApp Business
Fires when a new member joins the community. Members added with Create User or Create Member do not fire it.
New Incoming Message in WhatsApp Business creates Create User in Heartbeat
Fires when a customer sends your business number a message.
New Member Joined in Heartbeat creates Send Media in WhatsApp Business
Fires when a new member joins the community. Members added with Create User or Create Member do not fire it.
New Incoming Message in WhatsApp Business creates List Members in Heartbeat
Fires when a customer sends your business number a message.
New Member Joined in Heartbeat creates Send Template Message in WhatsApp Business
Fires when a new member joins the community. Members added with Create User or Create Member do not fire it.
New Incoming Message in WhatsApp Business creates Get Member in Heartbeat
Fires when a customer sends your business number a message.