How do I connect WhatsApp Business?

Add the WhatsApp Business piece to a flow, then authenticate with Custom auth. Once connected, its 4 triggers and 22 actions are available anywhere in the builder.

What can I automate with WhatsApp Business?

"New Incoming Message" can start a flow that runs "Send Message", and you can chain WhatsApp Business together with any of 760+ other apps and AI steps in between.

Can I self-host the WhatsApp Business integration?

Yes. Activepieces is fully self-hostable, so you can run the WhatsApp Business piece on your own infrastructure with your connections and your data staying in your environment.

Can my AI agent use WhatsApp Business as a tool?

Yes. Every piece you connect can be exposed over one Activepieces MCP server, so Claude, Cursor, Windsurf or any MCP client can call WhatsApp Business actions as tools.

WhatsApp Business integration

Send text, media and template messages from your WhatsApp Business number.

Start building Use WhatsApp Business with your AI

Actions: 22
Triggers: 4
Auth: Custom auth
License: MIT, open source
Updated: September 2026

About the WhatsApp Business integration

Add the WhatsApp Business piece to a flow, connect your account once, and the rest of the builder can read from it and write to it. Because the piece is open source you can run it on our cloud or self-host it, and combine WhatsApp Business with 760+ other apps in the same flow.

Triggers

Start a flow the moment something happens in WhatsApp Business

Each trigger below can start a flow on its own, either instantly or on a schedule.

New Incoming Message
Fires when a customer sends your business number a message.
3 fields
New Message Reaction
Fires when a customer reacts to one of your messages with an emoji, or removes a reaction.
3 fields
Message Status Updated
Fires when a message you sent is delivered, read, or fails.
4 fields
Template Status Updated
Fires when Meta approves, rejects, pauses or otherwise changes a message template.
2 fields

Actions

Everything Activepieces can do in WhatsApp Business

Drop any of these into a flow and fill in the fields. No code is required.

Send Message
Send a text message through WhatsApp
3 fields
Send Media
Send an image, video, audio, document or sticker by URL.
6 fields
Send Template Message
Send an approved template, filling in its placeholders.
4 fields
Send Interactive Buttons
Sends a message with up to three quick-reply buttons.
9 fields
Send Interactive List
Sends a message that opens a menu of up to ten selectable rows.
9 fields
Send Interactive CTA URL
Sends a message with a single button that opens a web link.
10 fields
Send Location
Sends a map pin for a latitude and longitude.
7 fields
Send Contact
Sends a contact card the recipient can save.
11 fields
Send Reaction
Reacts to a message with an emoji, or removes an existing reaction.
4 fields
Mark Message As Read
Shows the sender blue ticks for a received message, optionally with a typing indicator.
3 fields
Upload Media
Uploads a file to WhatsApp and returns a media ID you can send.
3 fields
Get Media URL
Looks up a media ID and returns its download URL and metadata.
1 field
Download Media
Downloads a received media file so later steps can use it.
1 field
Delete Media
Deletes an uploaded media file from WhatsApp.
1 field
List Message Templates
Lists the message templates on the business account, optionally filtered by status.
2 fields
Create Message Template
Submits a new message template for Meta review.
4 fields
Edit Message Template
Replaces the components of an existing template and resubmits it for review.
3 fields
Delete Message Template
Deletes a message template from the business account.
1 field
List Phone Numbers
Lists the phone numbers registered on the business account.
Get Phone Number
Returns the details and health of one business phone number.
1 field
Get Business Profile
Returns the public business profile shown for a phone number.
1 field
Update Business Profile
Updates the public business profile for a phone number. Empty fields are left unchanged.
7 fields

Use WhatsApp Business in a flow

Connect WhatsApp Business once and every trigger and action above is yours to drop into the builder, alongside 760+ other apps. Free to start, on our cloud or your own servers.

Build a WhatsApp Business flow Talk to sales

WhatsApp Business, answered.

Yes. Activepieces is open source and free to start, and the WhatsApp Business piece is included on every plan, from the free cloud tier to any self-hosted deployment.