Can Mattermost and WhatsApp Business talk in both directions?

Yes. Build one flow that starts in Mattermost and acts in WhatsApp Business, and a second that runs the other way, in the same project.

On our EU cloud in Frankfurt, or self-hosted on your own infrastructure with Docker or Kubernetes. The MIT-licensed core means there is always an exit.

Connect Mattermost to WhatsApp Business

Move data between Mattermost and WhatsApp Business the moment it happens. Build the flow visually, or let AI write it for you, then run it on our cloud or your own infrastructure.

Start building Explore Mattermost Explore WhatsApp Business

Mattermost triggers: 0
Mattermost actions: 2
WhatsApp Business triggers: 4
WhatsApp Business actions: 22

Automation ideas

What you can build with Mattermost and WhatsApp Business

A few flows teams run between Mattermost and WhatsApp Business. Use one as a starting point, or build your own from scratch.

New Incoming Message in WhatsApp Business creates Send Message in Mattermost
Fires when a customer sends your business number a message.
New Incoming Message in WhatsApp Business creates Custom API Call in Mattermost
Fires when a customer sends your business number a message.
New Message Reaction in WhatsApp Business creates Send Message in Mattermost
Fires when a customer reacts to one of your messages with an emoji, or removes a reaction.
New Message Reaction in WhatsApp Business creates Custom API Call in Mattermost
Fires when a customer reacts to one of your messages with an emoji, or removes a reaction.