Qawafel integration

New Order

Fires the moment a new sales order is created in Qawafel. Use it to fan out to fulfillment, accounting, Slack alerts, or your CRM.

Order Status Changed

Fires when an order moves to a specific status (confirmed, out for delivery, delivered, fulfilled, cancelled, etc.). Pick one status per trigger — add the trigger again for additional statuses.

1 field

Invoice Paid

Fires when an invoice is marked as paid in Qawafel. Useful for posting payment receipts to Slack, releasing fulfilment, or syncing revenue to your books.

New Invoice Generated

Fires when a ZATCA-compliant invoice is finalized in Qawafel (the `invoice.generated` event). Use it to email PDFs to customers, archive invoices to Drive, or push to your accounting system.

New Product Published

Fires when a new product is created in Qawafel. Use it to mirror your catalog into Shopify, Salla, Zid, or your data warehouse.

Product Updated

Fires when a product is updated (price change, description edit, activated/deactivated). Use it to keep external storefronts in sync.

New Merchant Registered

Fires when a new merchant (customer or supplier) is created in Qawafel. Use it to onboard customers in your CRM or add suppliers to your procurement system.

Refund / Credit Note Created

Fires when a credit note is created against an invoice (i.e. a customer return or refund is initiated). Use it to alert your finance team or trigger a return workflow.

Create Product

Add a new product to your Qawafel catalog. The workhorse for catalog sync from your ERP or storefront into Qawafel.

13 fields

Update Product

Edit a product's price, description, or active state. Only the fields you fill in are updated — leave the rest blank to keep them unchanged.

6 fields

Get Product

Fetch a single product by its Qawafel ID. Returns the full product including price, descriptions, and active status.

1 field

List Products

Get products from your catalog, with optional filters by type, supplier, SKU, and active status. Returns up to 500 products (5 pages of 100).

5 fields

Create Completed Order

Sync a completed (fulfilled) order into Qawafel. Use this to import historical or externally-completed orders from another storefront, ERP, or B2B portal — the order is created directly in **Fulfilled** state and skips the normal fulfilment workflow. Do **not** use this for new orders that still need to be confirmed, picked, and delivered.

15 fields

Update Order Status

Move an order forward in the Qawafel fulfilment workflow. Qawafel enforces a strict state machine — for example, an order must be **Out for Delivery** before it can be marked **Delivered**. To cancel an order, use the **Cancel Order** action instead.

4 fields

Cancel Order

Cancel an open order. Once cancelled, the order cannot be reopened — the only path forward is to create a new order.

3 fields

Get Order

Fetch a single order by its Qawafel ID. Returns the full order including line items, totals, delivery details, and current state.

1 field

List Orders

Get orders, optionally filtered by status, customer, or creation date. Returns up to 500 orders (5 pages of 100).

3 fields

Create Merchant (Customer or Supplier)

Add a new customer or supplier to your Qawafel tenant. Use this when onboarding a new B2B partner from your CRM, signup form, or another system.

19 fields

Update Merchant

Edit a merchant's trade name or active state. Only the fields you fill in are updated. (Legal name, CR, VAT and other identity fields cannot be changed via the API.)

5 fields

Create Invoice

Create an invoice in Qawafel for a customer. The invoice starts in `draft` state — use the **Generate Invoice** action (or call it from your dashboard) to finalize and issue a ZATCA-compliant copy.

11 fields

Get Invoice

Fetch a single invoice by its Qawafel ID. Returns the full invoice including line items, totals, ZATCA PDF URL, and current state.

1 field

List Invoices

Get invoices, optionally filtered by status, customer, or creation date. Returns up to 500 invoices (5 pages of 100).

3 fields

Custom API Call

Make a custom API call to a specific endpoint

10 fields