Can Retell AI and Microsoft Teams talk in both directions?

Yes. Build one flow that starts in Retell AI and acts in Microsoft Teams, and a second that runs the other way, in the same project.

On our EU cloud in Frankfurt, or self-hosted on your own infrastructure with Docker or Kubernetes. The MIT-licensed core means there is always an exit.

Connect Retell AI to Microsoft Teams

Move data between Retell AI and Microsoft Teams the moment it happens. Build the flow visually, or let AI write it for you, then run it on our cloud or your own infrastructure.

Start building Explore Retell AI Explore Microsoft Teams

Retell AI triggers: 3
Retell AI actions: 8
Microsoft Teams triggers: 4
Microsoft Teams actions: 16

Automation ideas

What you can build with Retell AI and Microsoft Teams

A few flows teams run between Retell AI and Microsoft Teams. Use one as a starting point, or build your own from scratch.

New Call in Retell AI creates Create Channel in Microsoft Teams
Triggers when an inbound or outbound call starts (call_started event).
New Channel Message in Microsoft Teams creates Make Phone Call in Retell AI
Triggers when a new message is posted in a channel.
New Call in Retell AI creates Send Channel Message in Microsoft Teams
Triggers when an inbound or outbound call starts (call_started event).
New Channel Message in Microsoft Teams creates Create Phone Number in Retell AI
Triggers when a new message is posted in a channel.
New Call in Retell AI creates Send Chat Message in Microsoft Teams
Triggers when an inbound or outbound call starts (call_started event).
New Channel Message in Microsoft Teams creates Get Call in Retell AI
Triggers when a new message is posted in a channel.

Questions, answered

No. Pick a trigger on either piece and an action on the other, map the fields, and turn the flow on. Add a code step later only if you want to.

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