Can Salesforce and WhatsScale talk in both directions?

Yes. Build one flow that starts in Salesforce and acts in WhatsScale, and a second that runs the other way, in the same project.

On our EU cloud in Frankfurt, or self-hosted on your own infrastructure with Docker or Kubernetes. The MIT-licensed core means there is always an exit.

Connect Salesforce to WhatsScale

Move data between Salesforce and WhatsScale the moment it happens. Build the flow visually, or let AI write it for you, then run it on our cloud or your own infrastructure.

Start building Explore Salesforce Explore WhatsScale

Salesforce triggers: 9
Salesforce actions: 27
WhatsScale triggers: 5
WhatsScale actions: 28

Automation ideas

What you can build with Salesforce and WhatsScale

A few flows teams run between Salesforce and WhatsScale. Use one as a starting point, or build your own from scratch.

New Case Attachment in Salesforce creates Send a Message (Manual Entry) in WhatsScale
Fires when a new Attachment or File is added to any Case record.
Watch Channel Messages in WhatsScale creates Add Contact to Campaign in Salesforce
Triggers when a new message is posted to any WhatsApp Channel (includes own posts).
New Case Attachment in Salesforce creates Send a Message to a Contact in WhatsScale
Fires when a new Attachment or File is added to any Case record.
Watch Channel Messages in WhatsScale creates Add File to Record in Salesforce
Triggers when a new message is posted to any WhatsApp Channel (includes own posts).
New Case Attachment in Salesforce creates Send a Message to a Group in WhatsScale
Fires when a new Attachment or File is added to any Case record.
Watch Channel Messages in WhatsScale creates Add Lead to Campaign in Salesforce
Triggers when a new message is posted to any WhatsApp Channel (includes own posts).

Questions, answered

No. Pick a trigger on either piece and an action on the other, map the fields, and turn the flow on. Add a code step later only if you want to.

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