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Connect Twilio to WhatsApp Business

Move data between Twilio and WhatsApp Business the moment it happens. Build the flow visually, or let AI write it for you, then run it on our cloud or your own infrastructure.

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Twilio triggers
5
Twilio actions
6
WhatsApp Business triggers
4
WhatsApp Business actions
22

Automation ideas

What you can build with Twilio and WhatsApp Business

A few flows teams run between Twilio and WhatsApp Business. Use one as a starting point, or build your own from scratch.

  • New Incoming SMS in Twilio creates Send Message in WhatsApp Business

    Triggers when the selected Twilio number receives an SMS.

  • New Incoming Message in WhatsApp Business creates Send SMS in Twilio

    Fires when a customer sends your business number a message.

  • New Incoming SMS in Twilio creates Send Media in WhatsApp Business

    Triggers when the selected Twilio number receives an SMS.

  • New Incoming Message in WhatsApp Business creates Phone Number Lookup in Twilio

    Fires when a customer sends your business number a message.

  • New Incoming SMS in Twilio creates Send Template Message in WhatsApp Business

    Triggers when the selected Twilio number receives an SMS.

  • New Incoming Message in WhatsApp Business creates Call Phone in Twilio

    Fires when a customer sends your business number a message.

Questions, answered

No. Pick a trigger on either piece and an action on the other, map the fields, and turn the flow on. Add a code step later only if you want to.

Yes. Build one flow that starts in Twilio and acts in WhatsApp Business, and a second that runs the other way, in the same project.

On our EU cloud in Frankfurt, or self-hosted on your own infrastructure with Docker or Kubernetes. The MIT-licensed core means there is always an exit.

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