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Drop an agent into a flow as a step. The flow handles what’s certain, the agent handles the rest.

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What people use it for

Research

Looks up a lead and returns a brief with a fit score.

Triage

Reads an email, classifies it, sets the urgency.

Action

Files the invoice, updates the system, posts the summary.
If you can write the rule in one sentence without saying “depends”, it’s a condition, not an agent.

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Get a result you can build on

Prose is hard to branch on, because the phrasing drifts every run.
“This looks fairly urgent, someone should pick it up today.”
Ask for structured output instead and you get fields: Later steps pick these up from the data selector, the same as any other step’s output. Route on needs_human, sort by urgency, drop category into the Slack message.
Ask for the fewest fields the next step needs. Every extra field is one more thing to get wrong.