How do I connect Crisp?

Add the Crisp piece to a flow, then authenticate with Custom auth. Once connected, its 2 triggers and 7 actions are available anywhere in the builder.

What can I automate with Crisp?

"New Contact Created" can start a flow that runs "Add Note to Conversation", and you can chain Crisp together with any of 760+ other apps and AI steps in between.

Can I self-host the Crisp integration?

Yes. Activepieces is fully self-hostable, so you can run the Crisp piece on your own infrastructure with your connections and your data staying in your environment.

Can my AI agent use Crisp as a tool?

Yes. Every piece you connect can be exposed over one Activepieces MCP server, so Claude, Cursor, Windsurf or any MCP client can call Crisp actions as tools.

Crisp integration

Connect Crisp to Activepieces and automate it end to end, without writing code.

Start building Use Crisp with your AI

Actions: 7
Triggers: 2
Auth: Custom auth
License: MIT, open source
Updated: September 2026

About the Crisp integration

Add the Crisp piece to a flow, connect your account once, and the rest of the builder can read from it and write to it. Because the piece is open source you can run it on our cloud or self-host it, and combine Crisp with 760+ other apps in the same flow.

Triggers

Start a flow the moment something happens in Crisp

Each trigger below can start a flow on its own, either instantly or on a schedule.

New Contact Created
Triggers when a new contact is added.
1 field
New Conversation Created
Triggers when a new conversation is started.
1 field

Actions

Everything Activepieces can do in Crisp

Drop any of these into a flow and fill in the fields. No code is required.

Add Note to Conversation
Adds an internal note to a conversation.
3 fields
Create Conversation
Creates a new conversation.
5 fields
Create/Update Contact
Creates a new contact or updates an existing contact.
8 fields
Change Conversation State
Updates the state of a conversation.
3 fields
Find Conversation
Searches for conversations matching the specified criteria.
2 fields
Find User Profile
Finds a user profile by email address.
2 fields
Custom API Call
Make a custom API call to a specific endpoint
10 fields

Use Crisp in a flow

Connect Crisp once and every trigger and action above is yours to drop into the builder, alongside 760+ other apps. Free to start, on our cloud or your own servers.

Build a Crisp flow Talk to sales

Crisp, answered.

Yes. Activepieces is open source and free to start, and the Crisp piece is included on every plan, from the free cloud tier to any self-hosted deployment.