Activepieces lets you connect Zendesk with the most popular apps, so you can automate your work and have more time for what matters most - no code required.
Start freeTriggers when a new ticket is created in a view
Fires when an existing ticket is updated. Requires a Zendesk Trigger with Notify active webhook.
Fires when a new organization record is created. Uses Zendesk event webhook (no Trigger needed).
Fires when a ticket is suspended. Requires a Zendesk Trigger with Notify active webhook. Suspended tickets auto-delete after 14 days.
Fires when a new ticket is created (optionally filtered by organization). Requires a Zendesk Trigger with Notify active webhook.
Fires when a ticket update includes the specified tag. Requires a Zendesk Trigger with Notify active webhook.
Fires when a new user is created. Uses Zendesk event webhook (no Trigger needed).
Fires when the specified ticket updates. Requires a Zendesk Trigger with Notify active webhook.
Create a new ticket in Zendesk.
Apply one or more tags to a ticket.
Create a new organization record.
Add a new user to the Zendesk instance.
Search organizations by name, domain, external ID, or other criteria.
Search users by email, name, role, or other criteria.
Modify ticket fields or status via API call.
Append a public/private comment to a ticket.
Update existing organization fields.
Remove a user and associated records from the account.
Search tickets by ID, field, or content.
Make a custom API call to a specific endpoint