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Connect Zendesk to Frill

Move data between Zendesk and Frill the moment it happens. Build the flow visually, or let AI write it for you, then run it on our cloud or your own infrastructure.

Zendesk triggers
10
Zendesk actions
18
Frill triggers
2
Frill actions
9

Automation ideas

What you can build with Zendesk and Frill

A few flows teams run between Zendesk and Frill. Use one as a starting point, or build your own from scratch.

  • New ticket in view in Zendesk creates Create Idea in Frill

    Triggers when a new ticket is created in a view

  • New Idea in Frill creates Create Ticket in Zendesk

    Triggers when a new idea or feedback entry is created in Frill.

  • New ticket in view in Zendesk creates Update Idea in Frill

    Triggers when a new ticket is created in a view

  • New Idea in Frill creates Update Ticket in Zendesk

    Triggers when a new idea or feedback entry is created in Frill.

  • New ticket in view in Zendesk creates Create Comment in Frill

    Triggers when a new ticket is created in a view

  • New Idea in Frill creates Add Tag to Ticket in Zendesk

    Triggers when a new idea or feedback entry is created in Frill.

Questions, answered

No. Pick a trigger on either piece and an action on the other, map the fields, and turn the flow on. Add a code step later only if you want to.

Yes. Build one flow that starts in Zendesk and acts in Frill, and a second that runs the other way, in the same project.

On our EU cloud in Frankfurt, or self-hosted on your own infrastructure with Docker or Kubernetes. The MIT-licensed core means there is always an exit.