Can Zendesk and Aidbase talk in both directions?

Yes. Build one flow that starts in Zendesk and acts in Aidbase, and a second that runs the other way, in the same project.

On our EU cloud in Frankfurt, or self-hosted on your own infrastructure with Docker or Kubernetes. The MIT-licensed core means there is always an exit.

Connect Zendesk to Aidbase

Move data between Zendesk and Aidbase the moment it happens. Build the flow visually, or let AI write it for you, then run it on our cloud or your own infrastructure.

Start building Explore Zendesk Explore Aidbase

Zendesk triggers: 10
Zendesk actions: 18
Aidbase triggers: 8
Aidbase actions: 7

Automation ideas

What you can build with Zendesk and Aidbase

A few flows teams run between Zendesk and Aidbase. Use one as a starting point, or build your own from scratch.

New ticket in view in Zendesk creates Add Video in Aidbase
Triggers when a new ticket is created in a view
Email Received in Aidbase creates Create Ticket in Zendesk
Fires when a new email is received in an Aidbase inbox.
New ticket in view in Zendesk creates Add Website in Aidbase
Triggers when a new ticket is created in a view
Email Received in Aidbase creates Update Ticket in Zendesk
Fires when a new email is received in an Aidbase inbox.
New ticket in view in Zendesk creates Add FAQ Item in Aidbase
Triggers when a new ticket is created in a view
Email Received in Aidbase creates Add Tag to Ticket in Zendesk
Fires when a new email is received in an Aidbase inbox.