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Freshdesk integration

Customer support software

Start building Use Freshdesk with your AI
Actions
6
Triggers
0
Auth
Custom auth
License
MIT, open source
Updated
September 2026

About the Freshdesk integration

Add the Freshdesk piece to a flow, connect your account once, and the rest of the builder can read from it and write to it. Because the piece is open source you can run it on our cloud or self-host it, and combine Freshdesk with 760+ other apps in the same flow.

Actions

Everything Activepieces can do in Freshdesk

Drop any of these into a flow and fill in the fields. No code is required.

  • Get Tickets

    Get Ticket instances from Freshdesk.

  • Get Contact from ID

    Get contacts details from Freshdesk using ID number.

    1 field

  • Get Ticket Status

    Get Ticket status from Freshdesk. Returns ticket_status, assigned_status, assigned_id

    1 field

  • Get Freshdesk Contacts

    Get contact details from Freshdesk for all (optional filtered) contacts.

    4 fields

  • Get All Tickets By Status

    Get All Tickets by selected status from Freshdesk.

    1 field

  • Custom API Call

    Make a custom API call to a specific endpoint

    10 fields

Use Freshdesk in a flow

Connect Freshdesk once and every trigger and action above is yours to drop into the builder, alongside 760+ other apps. Free to start, on our cloud or your own servers.

Build a Freshdesk flowTalk to sales

Freshdesk, answered.

Yes. Activepieces is open source and free to start, and the Freshdesk piece is included on every plan, from the free cloud tier to any self-hosted deployment.

Add the Freshdesk piece to a flow, then authenticate with Custom auth. Once connected, its 0 triggers and 6 actions are available anywhere in the builder.

Connect Freshdesk to any of 760+ other apps and AI steps, then automate the work in between without writing code.

Yes. Activepieces is fully self-hostable, so you can run the Freshdesk piece on your own infrastructure with your connections and your data staying in your environment.

Yes. Every piece you connect can be exposed over one Activepieces MCP server, so Claude, Cursor, Windsurf or any MCP client can call Freshdesk actions as tools.

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