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Triggers when a new ticket is created in Freshservice.

Triggers when an existing ticket is updated in Freshservice.

Triggers when a new requester (user) is created in Freshservice.

Triggers when an existing requester is updated in Freshservice.

Triggers when a new change request is created in Freshservice.

Triggers when an existing change request is updated in Freshservice. Note: newly created changes may also fire this trigger because their updated_at matches created_at.

Triggers when a new task is created on a specific change request.

Triggers when a task on a specific change request is updated. Note: newly created tasks may also fire this trigger because their updated_at matches created_at.

Creates a new ticket in Freshservice.

Adds a private or public note to an existing ticket.

Creates a new requester (end user) in Freshservice.

Requests approval for a ticket from a specified agent.

Creates a new change request in Freshservice.

Updates an existing change request in Freshservice.

Deletes a change request from Freshservice.

Adds a private or public note to an existing change request.

Creates a new task on a change request in Freshservice.

Updates an existing task on a change request in Freshservice.

Deletes a task from a change request in Freshservice.

Make a custom API call to a specific endpoint
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