Freshservice Integrations
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Start freeFreshservice Triggers
New Ticket
Triggers when a new ticket is created in Freshservice.
Scheduled Updated Ticket
Triggers when an existing ticket is updated in Freshservice.
Scheduled New Requester
Triggers when a new requester (user) is created in Freshservice.
Scheduled Updated Requester
Triggers when an existing requester is updated in Freshservice.
Scheduled New Change
Triggers when a new change request is created in Freshservice.
Scheduled Updated Change
Triggers when an existing change request is updated in Freshservice. Note: newly created changes may also fire this trigger because their updated_at matches created_at.
Scheduled New Change Task
Triggers when a new task is created on a specific change request.
Scheduled Updated Change Task
Triggers when a task on a specific change request is updated. Note: newly created tasks may also fire this trigger because their updated_at matches created_at.
Scheduled Freshservice Actions
Create Ticket
Creates a new ticket in Freshservice.
Add Note to Ticket
Adds a private or public note to an existing ticket.
Create Requester
Creates a new requester (end user) in Freshservice.
Request Ticket Approval
Requests approval for a ticket from a specified agent.
Create Change
Creates a new change request in Freshservice.
Update Change
Updates an existing change request in Freshservice.
Delete Change
Deletes a change request from Freshservice.
Add Note to Change
Adds a private or public note to an existing change request.
Create Change Task
Creates a new task on a change request in Freshservice.
Update Change Task
Updates an existing task on a change request in Freshservice.
Delete Change Task
Deletes a task from a change request in Freshservice.
Custom API Call
Make a custom API call to a specific endpoint
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