Freshservice MCP
Use the Freshservice MCP with MCP clients like Claude Desktop, Cursor, or Windsurf to create AI agents with powerful skills that understand and interact with your data - it's free.
Use Freshservice MCPContributors to Freshservice MCP
Freshservice MCP Instructions
1
Connect Your Freshservice Account
Sign up for an Activepieces account and connect your Freshservice account to get started.
2
Get Your MCP Server URL
Get your MCP server URL and install it in your preferred AI client (Claude Desktop, Cursor, or Windsurf).
3
Use AI to Control Freshservice
Simply ask your AI assistant to help you with Freshservice tasks, and it will handle the rest.
Freshservice Tools
Create Ticket
Creates a new ticket in Freshservice.
Add Note to Ticket
Adds a private or public note to an existing ticket.
Create Requester
Creates a new requester (end user) in Freshservice.
Request Ticket Approval
Requests approval for a ticket from a specified agent.
Create Change
Creates a new change request in Freshservice.