Help Scout MCP
Use Help Scout with Claude Desktop, Cursor, or Windsurf to let AI read, act, and automate — no code required.
Use Help Scout MCPHow to use this MCP
Connect Your Help Scout Account
Sign up and connect your Help Scout account to Activepieces.
Get Your MCP Server URL
Get your MCP URL and install it in Claude Desktop, Cursor, or Windsurf.
Ask AI to Act
Ask your AI assistant to read emails, manage your calendar, and more.
Help Scout Triggers
Conversation Created
Triggers when a new conversation is started in a mailbox.
Conversation Assigned
Triggers when a conversation is assigned to a user.
New Customer
Triggers when a new customer is added.
Tags Updated
Triggers when tags on a conversation are modified.
Help Scout Actions
Create Conversation
Start a new conversation.
Send Reply
Sends a reply in an existing conversation.
Add Note
Adds a note to a conversation.
Create Customer
Adds a new customer to Help Scout.
Update Customer Properties
Updates customer's properties.
Find Conversation
Finds an existing conversation using provided filter.
Find Customer
Finds a customer by email.
Find User
Finds a user by email.
Custom API Call
Make a custom API call to a specific endpoint
