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Freshdesk MCP

Use the Freshdesk MCP with MCP clients like Claude Desktop, Cursor, or Windsurf to create AI agents with powerful skills that understand and interact with your data - it's free.

Use Freshdesk MCP

Contributors to Freshdesk MCP

You
You
@buttonsbond
@kishanprmr
@MoShizzle
@AbdulTheActivePiecer
@abuaboud

Freshdesk MCP Instructions

1

Connect Your Freshdesk Account

Sign up for an Activepieces account and connect your Freshdesk account to get started.

2

Get Your MCP Server URL

Get your MCP server URL and install it in your preferred AI client (Claude Desktop, Cursor, or Windsurf).

3

Use AI to Control Freshdesk

Simply ask your AI assistant to help you with Freshdesk tasks, and it will handle the rest.

Use cloud MCP (free) Self-host MCP

Freshdesk Tools

Get Tickets

Get Ticket instances from Freshdesk.

Get Contact from ID

Get contacts details from Freshdesk using ID number.

Get Ticket Status

Get Ticket status from Freshdesk. Returns ticket_status, assigned_status, assigned_id

Get Freshdesk Contacts

Get contact details from Freshdesk for all (optional filtered) contacts.

Get All Tickets By Status

Get All Tickets by selected status from Freshdesk.