Freshdesk MCP
Use Freshdesk with Claude Desktop, Cursor, or Windsurf to let AI read, act, and automate — no code required.
Use Freshdesk MCPHow to use this MCP
1
Connect Your Freshdesk Account
Sign up and connect your Freshdesk account to Activepieces.
2
Get Your MCP Server URL
Get your MCP URL and install it in Claude Desktop, Cursor, or Windsurf.
3
Ask AI to Act
Ask your AI assistant to read emails, manage your calendar, and more.
Freshdesk Actions
Get Tickets
Get Ticket instances from Freshdesk.
Get Contact from ID
Get contacts details from Freshdesk using ID number.
Get Ticket Status
Get Ticket status from Freshdesk. Returns ticket_status, assigned_status, assigned_id
Get Freshdesk Contacts
Get contact details from Freshdesk for all (optional filtered) contacts.
Get All Tickets By Status
Get All Tickets by selected status from Freshdesk.
Custom API Call
Make a custom API call to a specific endpoint
