Streamline workflows with rapid, notification-driven operations. It automates intake, routing, categorization, approvals, and updates in Slack, email, and SMS for faster resolution.
Built for Notifications Teams Managing Alerts
Kick off workflows from emails, chats, documents, forms, events, or webhooks
AI steps summarize activity, extract key details, and classify next action
Route by skills, language, or workload, and sync case status across systems
Hundreds of connectors spanning communication, CRMs, support platforms, and internal tools
Sensitive details never appear in logs due to data masking.
Run in our secure cloud or self-host for complete control.
Faster Alert Resolution With Automated Routing
Alerts bounce between inboxes, leaving owners unclear and response uneven. Automation routes and categorizes notifications, tracks status, updates tickets, and reports trends for timeliness.
Disconnected apps slow teams down and create errors.
Activepieces fixes that by giving you 400+ integrations in one platform.
Incoming webhooks and event-based triggers start a run as soon as an external system emits an alert, passing payload fields into steps that format and send notifications.
Prebuilt pieces connect Slack, email, SMS, and MMS providers so one run can post messages, create threads, and update recipients based on incident metadata from connected tools.
Auto-retries handle transient delivery failures, while step-level execution logs capture inputs, outputs, and errors to trace missing notifications and re-run specific steps when needed.
Frequently asked questions
How do you prevent duplicate alerts across tools?
Use workflow logic to generate an idempotency key from incident fields, then check a stored record before sending. If already processed, suppress or update the existing thread instead of notifying again.
Can notifications include AI-written summaries automatically?
Yes. Add an AI step to summarize logs or tickets, then pass the output into message templates. Keep guardrails by requiring a reviewer step for high-severity incidents before broadcasting the summary.
What if on-call rules change mid-incident?
Store current rotations and escalation paths in a data table or fetch them via API each run. When the incident updates, re-evaluate routing and notify the latest on-call target without rebuilding the workflow.
What is Activepieces?
Activepieces is an AI-first automation platform. You can deploy intelligent AI agents with enterprise integrations and full control across your team. Adopt AI and automate business workflows with Activepieces.