Launch AI-first workflows for knowledge base updates in minutes. Automate content intake, review, publishing, and link fixes so articles stay accurate and customers find answers faster.
Built for Content and Support Teams Maintaining Knowledge Bases
Kick off flows from edit requests, tickets, forms, or repo commits
AI steps summarize issue threads and propose draft article updates
Auto-route work by product area, language, or priority to the right owner
430+ connectors across help desks, CRMs, repos, CMS, and translation tools
Sensitive details never appear in logs due to data masking.
Run in our secure cloud or self-host for complete control.
Keep Articles Fresh, Findable, and Consistent
Centralize article lifecycle in a visual builder and let AI handle summarization, tagging, and first-draft edits. Replace manual handoffs with event-driven updates that keep content current across channels.
Open-source core with optional self-hosting
Disconnected apps slow teams down and create errors.
Activepieces fixes that by giving you 400+ integrations in one platform.
Start flows when a ticket is solved, a “doc needed” label appears, a product changelog updates, or a form is submitted. Sync drafts and metadata to your CMS, repo, or help center, then notify stakeholders when changes go live.
Use AI to extract steps from resolved tickets, draft revisions, generate FAQs, and suggest tags. Editors can review and apply changes while preserving voice and style.
Track broken links, stale articles, and translation gaps. Route flagged pages to owners, keep an audit trail with versioning and rollbacks, and push status reports to analytics or Slack.
Frequently asked questions
What can we automate for knowledge base updates?
You can automate intake from tickets and forms, generate AI draft edits, route work to owners, and publish to your CMS. Flows also update tags, links, and translations to keep articles discoverable.
Do we need to code?
No. Build visually with triggers, steps, and conditions. Add optional JavaScript only when you want custom transforms, validations, or repository logic.
Can we run this on our own infrastructure?
Yes. Self-host the open-source edition for full control or use the managed SOC 2 Type II cloud if you prefer a secure, turnkey setup.
How do we keep content quality high?
Insert editor review steps and enforce checklists for voice, links, and taxonomy. Use metrics on stale content and broken links to trigger refresh workflows automatically.
How do we manage changes safely?
Use versioning and environments to stage edits before publishing. Roll back instantly if needed and keep audit logs of who changed what and when.