Connect Zendesk and ClickUp

Connect Zendesk and ClickUp to streamline customer support and internal project tracking.

With Activepieces, every new ticket, update, or resolution in Zendesk can automatically create or modify tasks in ClickUp, making sure that your support, engineering, and product teams stay aligned on customer issues.

When a new ticket is created in Zendesk, Activepieces adds a task in ClickUp with the ticket title, customer name, and description.

When a ticket is tagged with “Bug” or “Feature Request,” ClickUp automatically adds it to the product backlog list for prioritization.

When a high-priority ticket is opened, Activepieces creates a ClickUp task and assigns it to the engineering lead.

When a Zendesk ticket’s status changes to “Solved,” ClickUp marks the related task as completed or updates its status.

When a customer follow-up is received in Zendesk, Activepieces adds a comment to the linked ClickUp task for visibility.

When daily ticket volume passes a certain threshold, ClickUp generates a summary task or report for the support manager.

Automate Ticket Escalation and Task Management

With Activepieces, your customer support operations run seamlessly. New Zendesk tickets become actionable ClickUp tasks automatically, keeping all customer issues visible to support, product, and engineering teams.

Simplify Team Collaboration and Escalation

Activepieces helps teams respond faster by bridging communication between Zendesk and ClickUp. Support issues, bugs, and requests flow directly into your task management system, so nothing gets missed or delayed.`

Reliable, Secure, and Fully Customizable

All Zendesk-ClickUp automations are processed through encrypted APIs for maximum security. You can filter tickets by type, assign tasks based on tags, and customize how updates sync between your helpdesk and workspace.