Can Frill and Help Scout talk in both directions?

Yes. Build one flow that starts in Frill and acts in Help Scout, and a second that runs the other way, in the same project.

On our EU cloud in Frankfurt, or self-hosted on your own infrastructure with Docker or Kubernetes. The MIT-licensed core means there is always an exit.

Connect Frill to Help Scout

Move data between Frill and Help Scout the moment it happens. Build the flow visually, or let AI write it for you, then run it on our cloud or your own infrastructure.

Start building Explore Frill Explore Help Scout

Frill triggers: 2
Frill actions: 9
Help Scout triggers: 4
Help Scout actions: 9

Automation ideas

What you can build with Frill and Help Scout

A few flows teams run between Frill and Help Scout. Use one as a starting point, or build your own from scratch.

New Idea in Frill creates Create Conversation in Help Scout
Triggers when a new idea or feedback entry is created in Frill.
Conversation Created in Help Scout creates Create Idea in Frill
Triggers when a new conversation is started in a mailbox.
New Idea in Frill creates Send Reply in Help Scout
Triggers when a new idea or feedback entry is created in Frill.
Conversation Created in Help Scout creates Update Idea in Frill
Triggers when a new conversation is started in a mailbox.
New Idea in Frill creates Add Note in Help Scout
Triggers when a new idea or feedback entry is created in Frill.
Conversation Created in Help Scout creates Create Comment in Frill
Triggers when a new conversation is started in a mailbox.