Can Help Scout and Front talk in both directions?

Yes. Build one flow that starts in Help Scout and acts in Front, and a second that runs the other way, in the same project.

On our EU cloud in Frankfurt, or self-hosted on your own infrastructure with Docker or Kubernetes. The MIT-licensed core means there is always an exit.

Connect Help Scout to Front

Move data between Help Scout and Front the moment it happens. Build the flow visually, or let AI write it for you, then run it on our cloud or your own infrastructure.

Start building Explore Help Scout Explore Front

Help Scout triggers: 4
Help Scout actions: 9
Front triggers: 5
Front actions: 21

Automation ideas

What you can build with Help Scout and Front

A few flows teams run between Help Scout and Front. Use one as a starting point, or build your own from scratch.

Conversation Created in Help Scout creates Add Comment in Front
Triggers when a new conversation is started in a mailbox.
New Comment in Front creates Create Conversation in Help Scout
Fires when a new comment is posted on a conversation in Front.
Conversation Created in Help Scout creates Add Contact Handle in Front
Triggers when a new conversation is started in a mailbox.
New Comment in Front creates Send Reply in Help Scout
Fires when a new comment is posted on a conversation in Front.
Conversation Created in Help Scout creates Add Conversation Links in Front
Triggers when a new conversation is started in a mailbox.
New Comment in Front creates Add Note in Help Scout
Fires when a new comment is posted on a conversation in Front.