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Connect Front to Help Scout

Move data between Front and Help Scout the moment it happens. Build the flow visually, or let AI write it for you, then run it on our cloud or your own infrastructure.

Front triggers
5
Front actions
21
Help Scout triggers
4
Help Scout actions
9

Automation ideas

What you can build with Front and Help Scout

A few flows teams run between Front and Help Scout. Use one as a starting point, or build your own from scratch.

  • New Comment in Front creates Create Conversation in Help Scout

    Fires when a new comment is posted on a conversation in Front.

  • Conversation Created in Help Scout creates Add Comment in Front

    Triggers when a new conversation is started in a mailbox.

  • New Comment in Front creates Send Reply in Help Scout

    Fires when a new comment is posted on a conversation in Front.

  • Conversation Created in Help Scout creates Add Contact Handle in Front

    Triggers when a new conversation is started in a mailbox.

  • New Comment in Front creates Add Note in Help Scout

    Fires when a new comment is posted on a conversation in Front.

  • Conversation Created in Help Scout creates Add Conversation Links in Front

    Triggers when a new conversation is started in a mailbox.

Questions, answered

No. Pick a trigger on either piece and an action on the other, map the fields, and turn the flow on. Add a code step later only if you want to.

Yes. Build one flow that starts in Front and acts in Help Scout, and a second that runs the other way, in the same project.

On our EU cloud in Frankfurt, or self-hosted on your own infrastructure with Docker or Kubernetes. The MIT-licensed core means there is always an exit.