Launch AI-first workflows for community engagement in minutes. Automate welcomes, topic routing, and event touchpoints so members feel seen and keep coming back.
Built for Community, Marketing, and DevRel Teams
Kick off flows from sign-ups, forum posts, Discord/Slack messages, or event RSVPs
AI steps tag topics, detect sentiment, summarize long threads, and draft replies
Route questions to SMEs, escalate sensitive reports, and schedule nudges
430+ connectors spanning forums, chat, email, CRM, and analytics
Sensitive details never appear in logs due to data masking.
Run in our secure cloud or self-host for complete control.
Grow Participation With Timely, Personal Touches
Communities stall when welcomes, answers, and follow-ups slip through the cracks. Automation ensures every newcomer gets a warm start, questions reach the right experts, and members receive relevant prompts that sustain engagement.
Open-source core with optional self-hosting
SOC 2 Type II cloud for secure member data
Run-level logs and versioning for predictable operations
Disconnected apps slow teams down and create errors.
Activepieces fixes that by giving you 400+ integrations in one platform.
Start flows from new-member joins, unanswered threads, or meetup registrations. Branch by channel, topic, or language; add retries and error handling.
Use AI to summarize threads, classify intent (support vs. discussion), and propose answer drafts. Spin up an agent to gather links, related docs, and past solutions before a human steps in.
Send moderation queues or sensitive reports to community managers. Capture approvals/edits, then publish responses and close the loop with the member.
Frequently asked questions
What can we automate for community engagement?
Automate welcomes, role tagging, unanswered-question sweeps, event reminders, and post-event follow-ups. This keeps conversations active and ensures no member feels ignored.
How does AI help moderators and hosts?
AI classifies posts by topic and sentiment, summarizes long threads, and drafts reply options with links to prior answers. Moderators approve, tweak, and publish in one step.
Can we route questions to the right experts automatically?
Yes. Flows match topics to SME lists or product teams, open the right Slack/Teams threads, and track time-to-first-response across channels.
How do we handle moderation and abuse reports?
Create a queue with SLA timers, escalate by severity, and keep an audit log of actions. Sensitive items pause until a human reviews and approves the next step.
How do we measure community health?
Dashboards track new-member activation, reply rates, unanswered threads, event attendance, and returning-member cohorts. Weekly AI summaries highlight trends and at-risk segments.