Can Help Scout and Gorgias talk in both directions?

Yes. Build one flow that starts in Help Scout and acts in Gorgias, and a second that runs the other way, in the same project.

On our EU cloud in Frankfurt, or self-hosted on your own infrastructure with Docker or Kubernetes. The MIT-licensed core means there is always an exit.

Connect Help Scout to Gorgias

Move data between Help Scout and Gorgias the moment it happens. Build the flow visually, or let AI write it for you, then run it on our cloud or your own infrastructure.

Start building Explore Help Scout Explore Gorgias

Help Scout triggers: 4
Help Scout actions: 9
Gorgias triggers: 0
Gorgias actions: 7

Automation ideas

What you can build with Help Scout and Gorgias

A few flows teams run between Help Scout and Gorgias. Use one as a starting point, or build your own from scratch.

Conversation Created in Help Scout creates Create Ticket in Gorgias
Triggers when a new conversation is started in a mailbox.
Conversation Created in Help Scout creates Get Ticket in Gorgias
Triggers when a new conversation is started in a mailbox.
Conversation Created in Help Scout creates Update Ticket in Gorgias
Triggers when a new conversation is started in a mailbox.
Conversation Assigned in Help Scout creates Create Ticket in Gorgias
Triggers when a conversation is assigned to a user.