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Connect Gorgias to Zendesk

Move data between Gorgias and Zendesk the moment it happens. Build the flow visually, or let AI write it for you, then run it on our cloud or your own infrastructure.

Gorgias triggers
0
Gorgias actions
7
Zendesk triggers
10
Zendesk actions
18

Automation ideas

What you can build with Gorgias and Zendesk

A few flows teams run between Gorgias and Zendesk. Use one as a starting point, or build your own from scratch.

  • New ticket in view in Zendesk creates Create Ticket in Gorgias

    Triggers when a new ticket is created in a view

  • New ticket in view in Zendesk creates Get Ticket in Gorgias

    Triggers when a new ticket is created in a view

  • New ticket in view in Zendesk creates Update Ticket in Gorgias

    Triggers when a new ticket is created in a view

  • New Ticket in Zendesk creates Create Ticket in Gorgias

    Fires when a new ticket is created (optionally filtered by organization). Requires a Zendesk Trigger with Notify active webhook.

Questions, answered

No. Pick a trigger on either piece and an action on the other, map the fields, and turn the flow on. Add a code step later only if you want to.

Yes. Build one flow that starts in Gorgias and acts in Zendesk, and a second that runs the other way, in the same project.

On our EU cloud in Frankfurt, or self-hosted on your own infrastructure with Docker or Kubernetes. The MIT-licensed core means there is always an exit.