Can Help Scout and Kustomer talk in both directions?

Yes. Build one flow that starts in Help Scout and acts in Kustomer, and a second that runs the other way, in the same project.

On our EU cloud in Frankfurt, or self-hosted on your own infrastructure with Docker or Kubernetes. The MIT-licensed core means there is always an exit.

Connect Help Scout to Kustomer

Move data between Help Scout and Kustomer the moment it happens. Build the flow visually, or let AI write it for you, then run it on our cloud or your own infrastructure.

Start building Explore Help Scout Explore Kustomer

Help Scout triggers: 4
Help Scout actions: 9
Kustomer triggers: 0
Kustomer actions: 6

Automation ideas

What you can build with Help Scout and Kustomer

A few flows teams run between Help Scout and Kustomer. Use one as a starting point, or build your own from scratch.

Conversation Created in Help Scout creates Create Customer in Kustomer
Triggers when a new conversation is started in a mailbox.
Conversation Created in Help Scout creates Create Conversation in Kustomer
Triggers when a new conversation is started in a mailbox.
Conversation Created in Help Scout creates Update Conversation in Kustomer
Triggers when a new conversation is started in a mailbox.
Conversation Assigned in Help Scout creates Create Customer in Kustomer
Triggers when a conversation is assigned to a user.