Can Help Scout and Crisp talk in both directions?

Yes. Build one flow that starts in Help Scout and acts in Crisp, and a second that runs the other way, in the same project.

On our EU cloud in Frankfurt, or self-hosted on your own infrastructure with Docker or Kubernetes. The MIT-licensed core means there is always an exit.

Connect Help Scout to Crisp

Move data between Help Scout and Crisp the moment it happens. Build the flow visually, or let AI write it for you, then run it on our cloud or your own infrastructure.

Start building Explore Help Scout Explore Crisp

Help Scout triggers: 4
Help Scout actions: 9
Crisp triggers: 2
Crisp actions: 7

Automation ideas

What you can build with Help Scout and Crisp

A few flows teams run between Help Scout and Crisp. Use one as a starting point, or build your own from scratch.

Conversation Created in Help Scout creates Add Note to Conversation in Crisp
Triggers when a new conversation is started in a mailbox.
New Contact Created in Crisp creates Create Conversation in Help Scout
Triggers when a new contact is added.
Conversation Created in Help Scout creates Create Conversation in Crisp
Triggers when a new conversation is started in a mailbox.
New Contact Created in Crisp creates Send Reply in Help Scout
Triggers when a new contact is added.
Conversation Created in Help Scout creates Create/Update Contact in Crisp
Triggers when a new conversation is started in a mailbox.
New Contact Created in Crisp creates Add Note in Help Scout
Triggers when a new contact is added.