Can Crisp and Zendesk talk in both directions?

Yes. Build one flow that starts in Crisp and acts in Zendesk, and a second that runs the other way, in the same project.

On our EU cloud in Frankfurt, or self-hosted on your own infrastructure with Docker or Kubernetes. The MIT-licensed core means there is always an exit.

Connect Crisp to Zendesk

Move data between Crisp and Zendesk the moment it happens. Build the flow visually, or let AI write it for you, then run it on our cloud or your own infrastructure.

Start building Explore Crisp Explore Zendesk

Crisp triggers: 2
Crisp actions: 7
Zendesk triggers: 10
Zendesk actions: 18

Automation ideas

What you can build with Crisp and Zendesk

A few flows teams run between Crisp and Zendesk. Use one as a starting point, or build your own from scratch.

New Contact Created in Crisp creates Create Ticket in Zendesk
Triggers when a new contact is added.
New ticket in view in Zendesk creates Add Note to Conversation in Crisp
Triggers when a new ticket is created in a view
New Contact Created in Crisp creates Update Ticket in Zendesk
Triggers when a new contact is added.
New ticket in view in Zendesk creates Create Conversation in Crisp
Triggers when a new ticket is created in a view
New Contact Created in Crisp creates Add Tag to Ticket in Zendesk
Triggers when a new contact is added.
New ticket in view in Zendesk creates Create/Update Contact in Crisp
Triggers when a new ticket is created in a view