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Connect Zendesk to Kustomer

Move data between Zendesk and Kustomer the moment it happens. Build the flow visually, or let AI write it for you, then run it on our cloud or your own infrastructure.

Zendesk triggers
10
Zendesk actions
18
Kustomer triggers
0
Kustomer actions
6

Automation ideas

What you can build with Zendesk and Kustomer

A few flows teams run between Zendesk and Kustomer. Use one as a starting point, or build your own from scratch.

  • New ticket in view in Zendesk creates Create Customer in Kustomer

    Triggers when a new ticket is created in a view

  • New ticket in view in Zendesk creates Create Conversation in Kustomer

    Triggers when a new ticket is created in a view

  • New ticket in view in Zendesk creates Update Conversation in Kustomer

    Triggers when a new ticket is created in a view

  • New Ticket in Zendesk creates Create Customer in Kustomer

    Fires when a new ticket is created (optionally filtered by organization). Requires a Zendesk Trigger with Notify active webhook.

Questions, answered

No. Pick a trigger on either piece and an action on the other, map the fields, and turn the flow on. Add a code step later only if you want to.

Yes. Build one flow that starts in Zendesk and acts in Kustomer, and a second that runs the other way, in the same project.

On our EU cloud in Frankfurt, or self-hosted on your own infrastructure with Docker or Kubernetes. The MIT-licensed core means there is always an exit.