Connect Zendesk to Freshdesk
Move data between Zendesk and Freshdesk the moment it happens. Build the flow visually, or let AI write it for you, then run it on our cloud or your own infrastructure.
- Zendesk triggers
- 10
- Zendesk actions
- 18
- Freshdesk triggers
- 0
- Freshdesk actions
- 6
Automation ideas
What you can build with Zendesk and Freshdesk
A few flows teams run between Zendesk and Freshdesk. Use one as a starting point, or build your own from scratch.
New ticket in view in Zendesk creates Get Tickets in Freshdesk
Triggers when a new ticket is created in a view
New ticket in view in Zendesk creates Get Contact from ID in Freshdesk
Triggers when a new ticket is created in a view
New ticket in view in Zendesk creates Get Ticket Status in Freshdesk
Triggers when a new ticket is created in a view
New Ticket in Zendesk creates Get Tickets in Freshdesk
Fires when a new ticket is created (optionally filtered by organization). Requires a Zendesk Trigger with Notify active webhook.
Questions, answered
No. Pick a trigger on either piece and an action on the other, map the fields, and turn the flow on. Add a code step later only if you want to.
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More ways to automate Freshdesk
View FreshdeskFreshdesk + Intercom
Customer messaging platform for sales, marketing, and support
Freshdesk + Front
Freshdesk + Freshservice
IT service management software for ticketing, asset management, and IT operations.